So after lots of hesitation I finally did it! After reading the great reviews for Kathryn I stopped into the Richmond location to make an appointment and just my luck, she was at the front desk. I guess no more hesitation now, how bad can it be. Kathryn explained the process as she worked and gave me a countdown before removing the hairs from my skin. Some areas were more painful than others, but not too bad. If you have tattoos you can handle this. Kathryn was patient, professional and removed any awkwardness I was feeling. The results are amazing! Thank you Kathryn. Guys, go see Kathryn.